3/20/2024 0 Comments Granite expo emeryville sinksThank you Helen, thank you to your entire team of professionals for the outstanding work they did. I can say with complete confidence that we were treated fairly, with respect, and received every penny’s worth of our investment. Kitchen and bath remodel is serious work and costs serious money. We will be returning to see Helen and look forward to working on that. My wife and I feel like we are standing in someone else’s kitchen! I mean we have been in a lot of other peoples kitchens that looked great but we never had one like this! Our kitchen! Yes it is! Now all we need is that bathroom we’ve seen but never had. The job was not completed fast but it was done correctly by people I felt confident about. The next day the tile team professionals came in and did the tile work. A few days later or stone arrived and was installed. We liked what we saw and we decided to sign the quote! A team came in, demo’d the original counter and wall surfaces coverings. We bought larger pieces of quartz for our kitchen countertops so we wouldn’t have seams.( really glad we did) We picked the tile we wanted and soon had the quote in our hands. We then met Helen and we began to develop our plan to transform our kitchen. I was impressed by the inventory, options, and the organized manor in which the stone was displayed. Min showed us around while we waited to meet Helen. I discussed what we wanted and we set up a time to go into the shop. Min, the very friendly woman who answered, transferred me to Helen. I first called to see if we could come in after reading lots of Yelp reviews. 100 percent of the time,and every time we had any contact with Artistic Stone Kitchen and Bath employees, they followed Covid-19 safety protocols. Special kudos to Helen Wen, who was as careful as can be to make us happy customers.įirst things first. Everyone associated with Artistic Stone was nice, courteous, and professional. Finally, installation was careful, accurate, and thorough. They came up with ideas we hadn’t even considered, and then worked with us on pricing. Sales handed us to Project Management, who carefully went over our drawings. They aren’t a big box store, but that is a plus. From start to finish–this was one of the best experiences I have had with a business. I have nothing but good things to say about Artistic Stone. They were incredibly accommodating and helpful.Įxceptional experience from start to finish walking the warehouse to choose the right slab, arranging the install to fit my schedule, how professional the installers were, the cleanup, the execution… and how gorgeous the finished product is… highly recommend. Helen and other employees cleaned it for no cost, and when it didn’t work, they bothered to wait until the replacement material has shipped. I got the stone from another manufacturer, which contained stains and marks. They worked so hard to make the best results. The best countertop I have ever had! Great customer service, fast follow-up, and nice installation. I would highly recommend Artistic Stone Kitchen & Bath. They definitely take pride in their craft. They did an excellent job! From sales to project manager to the men installing the counter tops. And, the price was right!! I would highly recommend them for your home/office projects. Helen was a true pleasure to work with in design aspect and the installers were professional and friendly. The work they did from start to finish was fantastic. Read what our customers are saying about us
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